Our company philosophy
Our goal is to be among the world's best emergency medical companies. Nothing more -nothing less. We will only be satisfied when we are at the same level as the absolute peaks in our industry.
What does the "world's best" mean? The world's best sprinter runs a hundred meters faster than anyone else, the world's best violinist plays Sibelius so that everyone in the audience is gasping for breath, the world's best dad loves his children, even when they won't act nicely...
The "World's Best" is, thus, of top quality, when quality is something that can stand comparison with anyone. The world's best does not just deliver top quality now and then, but every day, every single time – or, at least, try their utmost to do it.
The world's best's processes and practices demand operational excellence. The world's best business culture has its sights constantly set on excellent performance - "something like that" is not good enough. At the same time, we must keep in mind that a quest for perfection may lead to the opposite – therefore, we always seek for the optimum performance.
The world's best emergency medical companies have the world's best emergency care personnel in their service. We train our staff constantly and try to offer them a job that gives each 9Lives individual an opportunity to develop continuously and have a high work motivation. The world's best runners obviously have top class running shoes. Great tools are, thus, necessary, but one must also know how to use them. A Stradivarius worth millions is worth nothing in the hands of a man who cannot play the violin.
For it is ultimately “attitude” that will determine whether you will be best in the world or not.
The first condition is that you strive for flawless service. The world's best is able to deliver such a service without delay, yet cost effectively. And with a smile, which is of paramount importance. Our mission is to save lives and help people in need. It's a job that we want to do in a humane and friendly manner.
On the way to becoming the world's best, we follow international developments in the industry. We are developing new, innovative business models to produce services in health care. We perform our work cost effectively, always taking into account the taxpayer's expenditures. The world's best does not rest on its laurels!